First of all we would like to emphasize:
AChat is clean, doesn't contain any viruses. AChat will be continuously checked using 6 major antivirus softwares.
Unfortunately most of the antivirus softwares use heuristic virus detection, which tries to find unknown viruses by analysing the exe files without checking the real behaviour of them.
These heuristic algorithms can easily make mistakes and cause
false positive detections.
If we meet a false detection we contact the vendor of the antivirus software, and start the clarification process. Unfortunately this process can last longer, and menwhile different actions are required on the computer running the problematic antivirus software.
Known false detetions:-
Norton antivirus makes false detection using the Sonar component. The achat .exe file will be deleted when you try to run AChat.
- Solution 1: open the quarantine, and restore the quarantined achat.exe. Here the achat.exe file can be marked as trusted software component to avoid repeated deletion.
- Solution 2: disable the Sonar component and re-install AChat