FAQ - Technical troubles

[Lover]

- I started AChat but I cannot log in, it keeps saying I should check my internet connection, but my internet connection works. What is the problem?

First close AChat and restart your computer. If your internet coonection is ok, but you still can't login try this:

1. AChat is not enabled in the firewall of Windows, or/and in the firewall of the virus protection software (if exists), or/and in the firewall of the router (if exists).
Solution: Check the settings of all firewalls.
2. UDP protocol is not enabled in the router (if exists).
Solution: Check your router's settings, if it can block UDP communication.
3. Connecting through proxy server, and proxy server is not configured to enable UDP communication.
Solution: Change your proxy settings.
4. Running torrent client in the background consumes too much bandwidth.
Solution: Stop torrent client to see if it helps.
(Susy)


- How can I change my password?

Login to the main page. On the right side you see "Password change". Type the old current one) and the new passowrd, retype and press "OK".
If you login to the game next time you have to type the new one.


- Can I change my gender?

No, you can't change your gender. Be sure to choose the right one when you create your account.

[Lover]

- AChat on MacOS

Install  version of a Software called "Parallels" http://www.parallels.com (I dont know if the older Versions are already for free but you can also use a trial) - We did it on Mac OS Lion, using Parallels Desktop 7.

Parallels gives you then an operating system vitualization platform - such as VMWare or MSVirtualserver on a Windows platform..

Configure a Virtual Machine and Install any (XP or newer) version of Windows - maybe you have an old License from an older machine you dont use any more - we took Windows XP SP2. If you wish - run updates and do the "standard" security Installations on the virtual Windows system. Go to the AChat Website (from the Virtual Windows), download, install and configure Achat.

Here you go! AChat on MAc OS Lion 
Questions? Feel free to use "PM-button"  and ask SquirrelDee

[Lover]

- Saving changes

Do you have problems to save your changes (changing clothes, rooms....) and have just swirling arrows? Try this:
- Delete AChat from your harddrive.
- After uninstalling, also delete (or rename) the existing folders ( including LOCAL files, any hidden user or temp. files etc.) on your harddrive before you reinstall. (You can see the installation path by clicking the right mouse button on the AChat symbol.)
- Download and boot up again - waite for updates to complete. 
- Remove all clothing, addons and text.
-  Save a character and then started again from the beginning...