AChat Forum

Announcements => A-Team ask you => Topic started by: Jhoanna on July 19, 2017, 11:18:03 AM

Title: Account extension INFO
Post by: Jhoanna on July 19, 2017, 11:18:03 AM

Hi Achat Team

I have a question:

My subscription has not yet expired, but if I want to upgrade for 1 year or 1 year and 3 months, how can I do that?

For any payments information can I contact l'achat. Support @ gmail. com?
I tried to write to achat. Support @ gmail. com for information but no one answers.

Thanks for the support.

Best regards.

Title: Re: Account extension INFO
Post by: AusWoody on July 19, 2017, 06:21:33 PM

Quote from: Jhoanna on July 19, 2017, 11:18:03 AM

Hi Achat Team

I have a question:

My subscription has not yet expired, but if I want to upgrade for 1 year or 1 year and 3 months, how can I do that?

For any payments information can I contact l'achat. Support @ gmail. com?
I tried to write to achat. Support @ gmail. com for information but no one answers.

Thanks for the support.

Best regards.

t6ryy the support button in game  or the forum website

Title: Re: Account extension INFO
Post by: Vaughan on July 19, 2017, 07:01:25 PM

Hi,

When your subscription expires,  a prompt box will appear asking you to renew your membership.

You can choose to renew for a year ,  have a rolling monthly subscription or  a 3 months subscription.

You can then choose the option to renew for the year

As far as I know, you cannot renew early.

Title: Re: Account extension INFO
Post by: AusWoody on July 19, 2017, 09:45:01 PM

one and three month subscriptions are AUTO resubscribe  so you WONT be asked to renew  it happens AUTOMATICLY

you have to delete the auto subscribe checkbox B$ your sub runs out

Title: Re: Account extension INFO
Post by: Jhoanna on July 20, 2017, 05:18:29 AM

Quote from: Vaughan on July 19, 2017, 07:01:25 PM

Hi,

When your subscription expires,  a prompt box will appear asking you to renew your membership.

You can choose to renew for a year ,  have a rolling monthly subscription or  a 3 months subscription.

You can then choose the option to renew for the year

As far as I know, you cannot renew early.

Ok , thanks for support,
Wait for account expiration? Or I can extend it?
If I make a one-year subscription now my account extends? Or should I wait?

Title: Re: Account extension INFO
Post by: Pandorra on July 20, 2017, 12:40:49 PM

I would simply await the notification and then subscribe again.
I do not know if the remaining time of the present subscription is added to a new one but I also don't feel like finding it out the hard way.

Title: Re: Account extension INFO
Post by: Jhoanna on July 20, 2017, 01:19:02 PM

Quote from: Pandorra on July 20, 2017, 12:40:49 PM

but I also don't feel like finding it out the hard way.

 :D :D ;),

can anyone give me this information?
achat have only this email "achat. support@gmail. com" ?

Title: Re: Account extension INFO
Post by: Lover on July 20, 2017, 03:10:57 PM

Like Woody already said, use support-button instead of email (button in upper line).

About paying, this is said:
Do the monthly subcriptions stack, that is if I pay a week early am I losing a week, or will my subscription then end in 5 weeks?
Your subscription will end in 5 weeks.

It's not the same, but it seems, they are adding the time. But - I can't promise this is working perfect

Title: Re: Account extension INFO
Post by: Jhoanna on July 20, 2017, 07:30:07 PM

Ok, Ty Lover , :D

Title: Re: Account extension INFO
Post by: Jhoanna on July 22, 2017, 06:00:14 AM

OK, I have the answer from Achat,

"sorry, you have to wait for the expiration first."

Thanks All.

Title: Re: Account extension INFO
Post by: Momma_andrea on July 22, 2017, 07:24:37 AM

(http://cdn.inquisitr.com/wp-content/uploads/uncat/money.png)
Silly that I can't buy year after year of subscription. I mean, hell, my mortician already took my money, and I ain't dead yet, that subscription is still running.