Support => Quick-Start Guides => Topic started by: m1nzz on January 24, 2017, 12:22:09 PM
Title: Log in problem
Post by: m1nzz on January 24, 2017, 12:22:09 PM
Hi there. I'm having trouble logging in the game. But, on this site I can, and forum, I can. Just not the game itself. I've allowed access in firewall, checked the UDP connection as mention in posts I've read. Nothing seems to be preventing it to log in. Every time I try to log in, t"Wrong Username and Password" message pop out. I've tried slowly typing, one letter at a time, I even created a new account, did not work. Help will be much appreciated. Thank you :-\
Title: Re: Log in problem
Post by: Lover on January 24, 2017, 05:28:54 PM
Hi m1nzz,
forum can be/is different than game.
What's making me wonder, even with a new account you can't login? You don't get the typical error message, so it seems to be really a problem with the combi name/password. You can send a ticket to support (button on top of this website) and ask for a reset. Try again, check that your console is working correct and copy the password you are using to enter your account on website
Title: Re: Log in problem
Post by: jasmine_t on April 24, 2017, 09:50:06 AM
I have login problems too. It's just freezes on logging screen after I submit credentials
Title: Re: Log in problem
Post by: zuzannah on April 24, 2017, 09:58:32 AM
Yes me too.
It's just saying
Logging in.................
Please wait.
Grrrrrrrrrrrrrrrrrr (Its not saying Grrrrrrrrrrrrrrr, I am) >:( >:( >:( >:(
Title: Re: Log in problem
Post by: BillyBlueeye on April 24, 2017, 10:11:52 AM
Same here, waiting minute for minute to log in ... Nothing happens >:( >:( >:(
Title: Re: Log in problem
Post by: thecult on April 24, 2017, 10:13:06 AM
Hello! Same problem to me today, well to know that I'm not the only one.
Title: Re: Log in problem
Post by: zuzannah on April 24, 2017, 10:15:04 AM
Just sent a message to them.
Hope it's fixed soon.
Title: Re: Log in problem
Post by: GsCougar on April 24, 2017, 11:55:36 AM
Same shit here.
Takes for ever.
Let us know IF support answers you
Title: Re: Log in problem
Post by: Katty24h on April 24, 2017, 12:00:52 PM
After, at least 6 hours, game is back to normal
Title: Re: Log in problem
Post by: GsCougar on April 24, 2017, 01:00:13 PM
All back to normal
Well
Thanks to whom ever :)
Title: Re: Log in problem
Post by: fisher316 on May 14, 2017, 08:27:59 AM