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Moderators in Cities

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    I was in the Amsterdam city last night (4 Sept 2023) and witnessed some appalling behavior from a user that was harassing female users and say nasty, racist and trollish things. I realized that there is no report button when in the cities. There should be a way to report such behavior, and as well, someone should be a moderator in the city that when such behavior occurs, the mod can kick them out of the city. I would love to hear thoughts and opinions on this


    Hi Apollo,
    Welcome back to forum.

    I hope whoever the abuse was directed at, recorded the bad behaviour and reported it so the offenders can be banned.

    Rather than a Moderator, I think that everyone should have an ignore button, that “poofs” the offenders out of your VL completely. That way no one can see or hear the rubbish they spout.

    Moderators would need to be around the public rooms 24/7 and then could be accused of taking sides or abusing their powers.

    Everyone having a personal ignore and “poof” button would solve that issue and give victims the power and satisfaction of dealing with the matter there and then.
    Later on, when things had calmed down, they could always remove the “ignore” for second chances if they wished.

    Persistent offenders would find Achat very empty.


    Hopefully you had Log all Chat Messages enabled. This is in settings, it is then easy to find in there. You can also open the log in settings as well.

    Copy all of the offending dialogue.

    Then, instead of pasting it all in here when reporting this person, go to a Website called Pastebin. (You don’t have to even make an account).

    Paste all offending material there and copy the link. This link can then can be given to support as proof when you file the complaint.

    Also a Screen Shot might help too for more proof. More tricky if not used to it.

    Hope this helps.


    I had to report someone yesterday.. (this morning hehe), he was pestering people with racist comments in Amsterdam.

    And tried to use Pastebin for the log. I was warned because of the language that I could only select the Private option. This is really no good for reporting such people because then only I can see what I pasted.

    So, if there is any language (racist or otherwise) then Pastebin is really not an option.

    I had to just copy some of the offending text and send it with an explanation to support.

    Anyway, I received a message from support today to say that this person was banned.

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