Perhaps Sean is new and doesn't know how to buy or the difference between free and premium users? Sean, I can't find you in AChat. You have to be a premium member to purchase items in the shop.
The problem is, she doesn't even see the hair. Usually all the items are shown; there is a hint to the shop for those you have not bought so far.
Sean, did you get an answer from the other shemales? And you should contact the support in any case, cause you have paid for it. Use the Support-button in the line above of this homepage.
Okay had to check, bought one cause they're cheat, go through the laggy pain my laptop makes me go through and then I see that we can't do shit with it. Doesn't even appear in Achat… I think they should let us have hair if we want too atleast.
Ok i had the same problem with a different product . Apparently the update didnt load right so what i had to do was a complete re install. So if you still can't get it to work try that