i can t login……..

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This topic has 4 replies, 4 voices, and was last updated 14 years, 4 months ago by Lover.

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December 29, 2010 at 5:39 pm #46824
Anonymous
hi vicky,

i have no idea what to tell you as far as fixing your problem goes

i will tell you one thing though…don't disable your firewalls. mine aren't set up to allow achat through & achat runs fine for me
December 29, 2010 at 6:00 pm #46825
Harley1956
Participant
Hello Vicky..

while in window explorer ….. you might try right clicking on the achat program file….. then on properties….. after that…… click on compatibility and make sure the OS you are using is checked…..

I had loading and log in problems earlier in the year and that solved the problem I was having…..

good luck!
December 29, 2010 at 11:07 pm #46826
TightFit74
Participant
Hi Vicky,

welcome to the forum first.

what operating system do you use? Do you have windows 7? It should work. Like Bobbler said, never disable your firewall. but you can check wether AChat is allowed or not. If it is marked as 'risk' then you should allow the firewall to let AChat run. But since you said your firewall was disabled, it should run. What sounds strange to me is that you can't reach the AChat homepage, but you can post here…
I think you should uninstall, delete all folders, then download the program again and install. If it still gives a fault, contact support of achat via this site. Good luck and I hope it will work for you soon.
December 30, 2010 at 5:01 pm #46827
Lover
Participant
It's ok to clisable a firewall for a moment to find out the problem. Disable and try. If it's not working, enable again.
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