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FAQ – Uploading an own picture for your ava

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The forums › FAQ › FAQ – Uploading an own picture for your ava

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Viewing 13 posts - 1 through 13 (of 13 total)
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    Posts
  • July 24, 2015 at 10:22 am #61946
    annielove
    Participant

      I can't find the character picture upload on my ” show profile ” page. Where is it ? And if I upload another picture but want to go back to the first one, will it be free ? Thanks.

      July 24, 2015 at 3:55 pm #61947
      annielove
      Participant

        Ok, I found, don't bother.

        July 24, 2015 at 4:25 pm #61948
        dirtyElena
        Participant

          Hello Annie,

          good that you found it, and yes, if you uplaod a pic it stays in your account for  as long as you do not manually delete it from your account again. To choose from various uploaded pics just use the “Manage my uploaded pics” link top right, after you clicked on ” character picture upload”.

          greetings Elena

          -Edit-

          For future reference, if someone else is having trouble finding it. You have to log in on this Website and afterwards in the “Home” section you will find on the right side this menu:

          PlT1p7g.png

          July 24, 2015 at 11:04 pm #61949
          annielove
          Participant

            Thank you. If I may, I really think this “character picture upload” should be easier to find. For exemple, it would be more logical to find it into the ” profile page ” … Just my opinion. Thank you.

            February 24, 2017 at 11:37 pm #61950
            BellaB
            Participant

              I currently keep getting an error message every time I try to upload a character pic. Is there a problem at moment?

              September 21, 2017 at 11:23 am #61951
              MichelleDK
              Participant

                I currently keep getting an error message every time I try to upload a character pic. Is there a problem at moment?

                September 21, 2017 at 12:02 pm #61952
                Vaughan
                Moderator

                  Try another browser.  I know sometimes Google wont work and Bing or firefox will.
                  See if that works.

                  October 22, 2017 at 8:53 am #61953
                  Anonymous

                    Hi,
                    I tried several browsers and several images but without any error message my picture never appears correctly at the end.
                    Just an empty space (chrome) or none (firefox). I figured also to suppress all and retry but no success. Each time 100 lost.
                    Any help welcome.
                    Cheers.
                    Solange

                    October 22, 2017 at 4:38 pm #61954
                    Anonymous

                      Hello Solange75

                      I cant tell you how long you might wait but the SUpport is the only one who can help you in that matter.

                      Go all to the top  HOME
                      log in with same as you log in to game

                      Than you see that:

                      0526ce506ef80c7e35574a55d170f739.png

                      look at the RIGHT SIDE ( red arrow ) RECENT Purchase
                      you will see when and if the charged you.

                      Make a screenshot and add it to the letter to the support ( top menue line 3rd from right )

                      Few more other player have the same trouble – one wrote that he got answer from support that they working on that.

                      But make sure you claim your A$ back.

                      Hope I could help a bit

                      GsCougar

                      November 2, 2017 at 9:28 am #61955
                      inna
                      Participant

                        well i have the same proplem with the foto…i try all the browsers but always never upload the pic…the support gives me tha A4 back every time..but i tried more than 20 times the 5 last months and i dont have a pic on my profil 🙁

                        🙁 they say the last mounths that they fix the promplem..but i dont see nothing.. is another way to upload one? thanks inna:)

                        December 18, 2017 at 3:13 pm #61956
                        Gabi_Shy
                        Participant

                          hi, i am more or less new here and also tried to change the picture by uploading a photo of myself. Tried two times but without success.
                          Now i found this forum entry and wrote to support…awaiting their reply to get my A$ back…

                          June 28, 2018 at 7:11 pm #8510
                          JohnB69
                          Participant

                            Personal Picture

                            How do I get a personal picture to display next to my search window entry when someone is looking people up?

                            June 28, 2018 at 8:32 pm #163313
                            rosa_latece
                            Participant

                              You have to pay for it.
                              Go to the home page here and click “show profile”
                              Then on the right under “Account Management”

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                            The forums › FAQ › FAQ – Uploading an own picture for your ava