AChat Forum

Support => Slip of the pen (Report bugs) => Topic started by: ilovehead69 on June 01, 2013, 04:29:25 PM

Title: Missing poses?!
Post by: ilovehead69 on June 01, 2013, 04:29:25 PM
I am positive, I just bought a bunch of poses.. some of them are most definitely missing. ive used them and they are no longer there.. i remember buying them. o was thinking at first maybe i didnt buy them and she had the poses... but as i went through them i recalled adding them to the cart. What am I to do about this??
Title: Re: Missing poses?!
Post by: Lover on June 01, 2013, 04:34:16 PM
Quote
but as i went through them i recalled adding them to the cart.

Are you sure you also checked out after adding them?
If so, please check your account - all your purchases are shown. If you have bought the, restart your comp... and if they still are missing send a message to support (button in upper line of this homepage).
Title: Re: Missing poses?!
Post by: Levianne on January 12, 2015, 10:04:43 AM
Hi there, well I have exact the same problem, bought some poses and some things, those newest ones, on the profile it reads I have them, but in game I don't see them, the long red hair isn't anywhere in the hair selection and the poses, while trying with the robot boy, there's nothing, that would imply a new pose, only the older ones that I bought earlier, when I got the request, I can only see the white frame, accepting leads to a strange bug, showing either only me, or my partner, or both of us in a strange pose. Seems I'm missing some updates, but the updater keeps telling me, there's no need to update. I did send a ticket to the support and did like they advised me, reinstalling the whole AChat, but no fix. It's just strange that the updater doesn't seem to do it's job.
I'm sorry for posting that here, but I think it may be related with ilovehead69's problem.
Title: Re: Missing poses?!
Post by: Lover on January 12, 2015, 10:34:51 AM
The white frame indeed points to missing updates. Though it's strange that the updater says everything is fine. Did you try the new poses with real members too - members who also bought it?
Title: Re: Missing poses?!
Post by: hentaiboy69 on January 12, 2015, 10:43:59 AM
Follow this procedure to see what you effectively bougth:

Ok, a little help for the one of us who wanna see when our subscription started.


AChat subscription info

Log in in the main page and look on the rigth side of your screen.

Here you can see the "Account management" (directly under the Buy A$ button): it have 3 sub categories and the one in the middle is the "Recent purchases".

Click it and you can see all the stuff you have bougth and the gift or the A$ you bougth in two separate windows.

Move to the second one and look in it: on the left, you can see the date of your operation, a small icon who identify the operation (subscription, gift, buoght A$), a description and the A$ you gain.



My personal subscription:

Aug-30 2011    (http://www.funnyadultgamesplay.com/products/account-funding-by-1-year-subscription-icon.jpg)   Funding   Account funding by 1-year subscription   6000

And then, if the poses are there, send a ticket to the support. But pay attention at the version you bougth, some SM and FM have similar icons, so take a closed look at them!
Title: Re: Missing poses?!
Post by: Levianne on January 12, 2015, 11:46:03 AM
The white frame indeed points to missing updates. Though it's strange that the updater says everything is fine. Did you try the new poses with real members too - members who also bought it?

Only with real members that have the poses, I see the white frame by receiving the pose request from them, accepting that leads to the bug. When trying with robot boy, I don't see the poses in the menu at all, not even the white frame in the place they should be, nothing there.
Title: Re: Missing poses?!
Post by: Lover on January 12, 2015, 11:49:11 AM
The bug happens bc your game doesn't have the pose - as you said, it didn't update. You already re-installed, but do it again. Make sure, you remove the AChat-folder completely before you download and install. If you have people on ignore and want to save your chatlog, save both files before you do.
I'm sorry I can't help more.
Title: Re: Missing poses?!
Post by: Levianne on January 12, 2015, 12:05:50 PM
The first re-install was clean, there was nothing left in the place of the game's folder, even the folder itself was erased with the uninstaller. I did check that out just to be sure, before I installed it again.
Title: Re: Missing poses?!
Post by: Lover on January 12, 2015, 04:28:11 PM
Did you shutdown your comp? Try it and start AChat again.
Which windows are you using, which firewall, anti-virus...

When you start AChat, do you see the lasts updates on the right side of the starting screen?
Title: Re: Missing poses?!
Post by: Levianne on January 12, 2015, 05:05:57 PM
Too many questions, hehe
Oki, I'm using Win 7 Ultimate (at least it reads that), firewall, well no custom, just the standard one from Microsoft, Avast Anti-virus and everything should be allowed, like having AChat or the updater in the allowed program list of firewall and so on.

My comp was restarted twice since the re-install, so I don't know if it's necessary to re-install and restart the comp again.

And when I start AChat (the programm) no screen with updates is showm, I see the updater - just a blocky window with an empty bar (after the re-install, the bar fills with blue, but after that no more), then the AChat window starts to load with the red spinny loading circle, I guess, that's the old version, at least that's what I recall from the past year or two, when I was on AChat the first (and last) time (maybe it's three years or more, the time runs fast sometimes).
Title: Re: Missing poses?!
Post by: Lover on January 12, 2015, 05:44:18 PM
You don't get this screen? The user can be anyone, by accident it shows my own avi. On the right side, the latest updates are shown, like scrolling through a list.


(http://fs2.directupload.net/images/150113/gn3uop25.jpg) (http://www.directupload.net)
Title: Re: Missing poses?!
Post by: Levianne on January 12, 2015, 06:39:24 PM
Nope, I don't see this screen, right after the load finishes, I'm in the character editor, logged out, but in there.
Title: Re: Missing poses?!
Post by: Lover on January 13, 2015, 03:25:09 AM
Now we know the reason you don't get the new pose and hairs - you have an old AChat running. Question now is why.

You said you re-installed AChat. Did you download the latest version before? It seems you didn't or, if you did, you installed your old version. Remove AChat completely, also delete your old AChat from download-folder. Download the latest version, install - and I bet, you can use all the new hot stuff ;D

Download:
http://www.funnyadultgamesplay.com/
Title: Re: Missing poses?!
Post by: Levianne on January 13, 2015, 10:00:27 AM
Yep, have the new screen showing recent updates, everything working now, except the new hair should be red, came out as pure white, when trying, some bug I guess. But have the poses and everything now .)
Title: Re: Missing poses?!
Post by: Brandybee on January 13, 2015, 10:07:38 AM
I have heard that before. It may be the high definition / advanced graphics,  you need to upgrade /  install / turn on.  Some leave it off on purpose preferring the duller look and hence the white hair. 

Glad you are at least workable now.
Title: Re: Missing poses?!
Post by: Lover on January 13, 2015, 03:37:10 PM
Great Levi :) Now you can enjoy all the new poses! I have to admit, your problem gave me some grey hairs lol... but finally we solved it.
Title: Re: Missing poses?!
Post by: Levianne on February 03, 2015, 04:53:19 AM
Oki, this is a little off topic, but it was talked about here so I'll add it here.
I maybe found a pattern in the featured user thing, at least by me it shows the last one I've searched, not the last I was with, but the one I've typed in the search engine ... thing. Still there's the thing with sometimes showing myself, 'cause I don't search for myxself of course, but well, beside this, it always shows the last user, that I was actively looking for. In my case it's one of my friends, that I look after pretty frequently. Once it was a user I just typed his name in and then logged out. I may be wrong and it could be random (what do I know about how it works, but for random, there's too much of that one particular friend of mine in there), or another pattern in it, but it looks that way for me.
Sorry for being off topic, but the main thing was fixed and I didn't want to start a whole new topic just about the featured user thing.
Title: Re: Missing poses?!
Post by: Lover on February 03, 2015, 10:19:38 AM
We talked about it here:

Adult Game AChat > Announcements > Upgrades and newly added features  > New starting screen
http://www.funnyadultgamesplay.com/forum/index.php/topic,3426.0.html


Sometimes I also see the last person I looked for, sometimes myown avi. But I also had avis I never looked for. It's still a secret lol
Title: Re: Missing poses?!
Post by: capitanwhale on February 12, 2015, 07:55:59 AM
hi, I have the same problem with the new massage pose " refreshing something" I tried it with a friend and we both were stuck in the middle of the bed and then crashed. on the site the pose is signed as mine, what can I do? I've already reinstalled but nothing changed.
thanks
Title: Re: Missing poses?!
Post by: Lover on February 12, 2015, 08:05:26 AM
Are you still prem member?
Title: Re: Missing poses?!
Post by: Brandybee on February 12, 2015, 05:14:53 PM
It sounds like the upgrade for the pose hasn't taken properly.

If it hasnt, your avatar will be feet sunk in the bed and arms out like this -

(http://i1313.photobucket.com/albums/t550/AusWoody/d8e8f6f2-2085-47f6-8e97-2bc46fcdd90a_zps6d39992e.jpg)

If your upgrade has taken you should see it as normal.
You partner will need to renew the upgrade too, otherwise s/he will be static and sunk in the bed as you move & play on your own.

It should have solved the problem by a new install.   Have you tried it with a person who also has the pose?
Title: Re: Missing poses?!
Post by: Lover on February 13, 2015, 04:00:09 PM
Before you reinstall, download the latest version and remove your old one.