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: Black Screen  ( 8935 )
Vaughan
Hero Member
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Reborn by her Master like larva to a Butterfly...
« #15 : September 25, 2020, 05:19:23 PM »
All the public rooms are showing a black screen.
I have reported it to support.

When i get an answer I'll let you know.

Her kisses left something to be desired ... mmm ... the rest of her.
zuzannah
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« #16 : September 26, 2020, 09:26:59 AM »
  As of 10 am this morning (U.K Time) they're back up.

  Thank  you.
Vaughan
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*****
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Reborn by her Master like larva to a Butterfly...
« #17 : September 26, 2020, 01:03:11 PM »
Achat did respond to me but you all know already the problem has been fixed.

Sat, 26 Sep at 09:50

Hi,
thank you for the feedback, we have corrected the problem.
Regards,
AChat support

Her kisses left something to be desired ... mmm ... the rest of her.
zuzannah
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« #18 : October 06, 2020, 06:01:23 AM »
  This morning I've been trying a few things trying to remedy this issue.

  Searching online "Black screen in Apps".  There isn't much there.  But, I have found something.

  This is what I've found :-

  Sometimes, you may see a black screen as a result of Windows 10 losing its connection with the display. You can use the Windows key + Ctrl + Shift + B keyboard shortcut to restart the video driver and refresh the link to the monitor.

  I've tried this in full screen mode and it doesn't work.  Windowed mode did work.  When i say did work, the time I tried it in winter (just) it worked.  But, I suspect it's intermittent.  When I'm on again I'll give it another bash.

  Strange thing about going full screen.  When it does go black screen it comes back for a while and then black again (flashing on and off).  But, when it does go black my monitor makes a screaming noise.
« : October 06, 2020, 06:03:12 AM zuzannah »
zuzannah
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« #19 : October 09, 2020, 06:06:15 PM »
OK, I might have sussed it.

I've been in a meeting place for quite a long time tonight, not in full screen though and I haven't had a black screen all night.  I'm going to do more testing though first,  fingers crossed.

It might just be coincidence. So, I'm not getting my hopes up.  Or, it might even be a fix from the Devs.

I'll keep you posted.  ::)
zuzannah
Hero Member
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« #20 : October 28, 2020, 06:52:47 AM »
  I've been trying something now for quite a while, a setting within windows that is automatically turned on.  Turned on because it's recommended.  That's why I haven't mentioned it.

  With this setting turned off I have had only a few black screens since my last post on this thread, instead of half a dozen one after the other.

  Instructions Below.

1.  Goto Settings.
2.  System.
3.  Power And Sleep.
4.  Additional Power Settings  (on right hand side of screen).
5.  Choose what the power buttons do.  (Left hand side).
6.  Change settings that are currently unavailable.  (Un-greys the options + requires been a Administrator)
7.  Un-Check  Turn on Fast start up.

  You might have to restart. (I can't remember, Sorry).

  My P.C takes a longer amount of time to load, (Not that much difference though).  BUT,  What i have noticed as well is that when I start a game through Steam I don't get any black screen at all when it is loading up.  So, I don't have to restart my P.C every time I want to have a go at something.

  So there it is.  It might just be coincidence that this has happened since I've changed this setting, or my Video Drivers have removed the problem.  But, it's worth a try.

  Before you do it though.  I take no responsibility if anything goes wrong  ::)  It hasn't on mine. I've had this setting on now for a long time, over two weeks now.
zuzannah
Hero Member
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« #21 : October 31, 2020, 01:43:27 PM »
It happened twice yesterday.   >:(

Restarted video driver and on the second go it didn't happen again.
Soniaslut
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I LICKED IT. SO IT'S MINE.
« #22 : December 09, 2020, 07:55:23 AM »
All public spaces are black screen as of 1345 GMT 09/12/20.

have sent a ticket to Support...no doubt others have too.
Corina_33
Guest
« #23 : December 09, 2020, 08:02:35 AM »
Maintenance !
Soniaslut
Hero Member
*****
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I LICKED IT. SO IT'S MINE.
« #24 : December 09, 2020, 09:43:44 AM »
1540 GMT   All public spaces seem to be back up and working fine

TY Achat
Corina_33
Guest
« #25 : December 09, 2020, 09:44:49 AM »
Yw Sonia...hihihi.. ;D ;D ;D
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