A odd bug indeed

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This topic has 11 replies, 5 voices, and was last updated 10 years, 3 months ago by Lover.

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March 22, 2015 at 6:50 pm #145801
Lover
Participant
I'm sorry they stole your credit card number Kaitlyn. Thanks god you noticed it so quick.

It's really very strange. Have you bought poses and are you able to use them? Are all clothes causing these troubles or can you buy new stuff and wear it?

Sometimes it really happens, that any software is causing this trouble. A firewall, anti-virus, even skype app in firefox can do this. When you reinstalled AChat, did you remove the AChat folder before too? Very often the folder is not removed and if you install AChat, it takes the old folder – which means troubles again. You can try this too, if the other ways don't work.
March 22, 2015 at 7:33 pm #145802
Anonymous
-UPDATE-

I removed everything in game, reverting back to the original model and was able to save. You're welcome to everybody that whistled at me being naked in the search window. Anyways I was able to put 1 piece on at a time and save each time. There is a piece of clothing or makeup…something that I had on that billing/account services is pulling/has pulled that conflict bugged me. Now the problem still remains though. There is a dependency between the shop and my wardrobe in game. They don't show the same items as available/owned.
March 23, 2015 at 12:53 am #145803
Brandybee
Participant
Send a ticket to “Support” on the same top bar as Forum above. Hopefully they will be able to look at your account and correct any discrepancies.

Let us know how you get on.

It can take them up to 5 days to reply. If you dont receive a reply, resend your complaint.

Good Luck. Let us know how you get on.
March 23, 2015 at 1:14 am #145804
Sam_Hawke
Participant
DAMMIT, I missed seeing you naked???

hmmm, well, since everyone else saw….maybe you could give me a peek?

LOL.
March 23, 2015 at 1:14 am #145805
Anonymous
I sent the ticket day 1 I just could sit in the same clothes without poking around and trying everything I could to isolate and identify the problem. My wardrobe is still a minefield of potential freezes but at least I know how to get around the issue.
March 23, 2015 at 1:41 am #145806
Anonymous
DAMMIT, I missed seeing you naked???

hmmm, well, since everyone else saw….maybe you could give me a peek?

LOL.

I got covered up quick by a helpful gent but a security cam caught a quick snap. Enjoy
March 23, 2015 at 1:54 am #145807
Sam_Hawke
Participant
HAHAHAHAHAHAHAHAHAHAHAHAHAAAA
March 23, 2015 at 3:13 pm #145808
Anonymous
-Update #2-

Ok my workaround was very effective and this morning at the crazy early 5:30am I received a email from the code gods. Their conclusion mirrored my trouble shooting and asked me to try out various outfits, sure why not lol. Yes, everything works again great, poses, clothes, makeup, jewelry can all be changed and saved without endless icon spinning. The solution to the bug was for a reset of my clothing and intimate attire closets. Now the website shop and AChat mirror each other as to what is available and no freezing.

Thank you to Brandy Bee, Auswoody, and Tangoracer for being so helpful and throwing 'try this's at me to help narrow down and confirm the cause of the devious bug. A special thanks to the support department for jumping on my ticket so quickly and early. Much love and hugs to y'all. ❤❤❤
March 23, 2015 at 3:20 pm #145809
AusWoody
Participant
YAY thank you achat code gods
and your welcome to whatever small part i played in your cure Kaitlyn
hugs and kisses
March 23, 2015 at 3:22 pm #145810
Brandybee
Participant
Yayyyyyy. Problem solved.

Thanks everyone for their input.

Thanks Achat for acting promptly.
March 23, 2015 at 3:59 pm #145811
Lover
Participant
Great news
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