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Using the FAQ

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  • July 9, 2013 at 4:26 pm #62089
    Lover
    Participant

      1. Contact support, explain your reason for stopping membership and ask them to cancel it. 
      2. contact yahoo and hotmail (or check their websites). Usually there is a button “forgot password”. Follow the instructions.

      I'm sorry can't help more at the moment, just using a smartphone. I can help more tomorrow afternoon – feel free to ask me, if your problem isn't fixed.

      July 10, 2013 at 3:51 pm #62090
      Lover
      Participant

        Trey, you also can use this link https://support.ccbill.com/index.cgi

        Before you do, get a new email and tell them, they have to use the new email to answer.

        August 28, 2013 at 2:14 pm #62091
        pqbuds
        Participant

          having color change issues in group when a partner orgasms. Character coloring changes on characters body, only..Appears as it would if graphics package is not installed.

          August 31, 2013 at 9:48 pm #62092
          Wind_Tears
          Participant

            Why do the activation by phone?. Everything's fake profile :-X

            August 31, 2013 at 9:59 pm #62093
            Lover
            Participant

              Which activation?

              January 12, 2014 at 3:35 pm #62094
              barbiedc
              Participant

                CIAO, sono barbie a novembre dell'anno scorso volevo provare la sottoscrizione mensile ( monthly subscription) prima di decidere cosa fare e pensavo che terminato il mese la sottoscrizione terminasse, invece vedo che ogni mese si rinnova automaticamente. Come posso fare a interrompere la sottoscrizione? non voglio che ogni mese automaticamente mi portino via i soldi dal conto della mia posta pay, ma sia io a decidere. Ti ringrazio.

                January 12, 2014 at 5:46 pm #62095
                Brandybee
                Participant

                  Can someone translate the above?  ;D

                  January 12, 2014 at 5:54 pm #62096
                  Lover
                  Participant

                    Waiting for hb ;)

                    January 12, 2014 at 5:59 pm #62097
                    Nat33
                    Participant

                      Mais qu'est ce qu'il dit ?  ;D

                      *But what he says?

                      January 13, 2014 at 7:45 am #62098
                      Anonymous

                        I think Barbie is a she, and she is wondering how to stop monthly renewal of her subscription.

                        January 13, 2014 at 9:15 am #62099
                        hentaiboy69
                        Participant

                          Sorry, i'm a bit in late…….weekend bring me away of AChat….lol!

                          ok, basically she's asking how to stop montly fee, so i'll post here the answer

                          Allora, innanzitutto benvenuta, poi veniamo al tuo problema….per fermare il pagamento mensile, devi andare sul sito di CCBill https://support.ccbill.com/ e cercare sulla tua mail il codice che ti han mandato nel momento in cui ti sei iscritta su AChat (sensa, difficilmente puoi fare qualcosa, ma non sono sicuro). Nella homepage trovi “Search/Cancel a Subscription” e sotto di esso tutta la procedura, che ti chiede con cosa hai pagato, la tua carta, e-mail e l'ID che hai ricevuto per posta.
                          Continui poi con il tasto “Search” e segui le altre istruzioni che appaiono. alla fine del processo, dovresti essere in grado di bloccare il rinnovo automatico.

                          se hai bisogno, contattami pure, cercherò di aiutarti.

                          ok, posted……now let's see if she can solve it.

                          January 14, 2014 at 4:34 pm #62100
                          Brandybee
                          Participant

                            Mwahhhhhhhhh  HB.    Love your accent when you do that  :-* :-* :-*

                            January 14, 2014 at 5:09 pm #62101
                            hentaiboy69
                            Participant

                              lol, bee….thanks!  :D

                              January 22, 2014 at 9:56 pm #62102
                              Casio
                              Participant

                                Hello, I do not know if this is the place for this post, But I have not found the place to post this.

                                Since last night I been trying to have Support reset my password, but for some reason Support has not done it and they have not even made contact with me. So does this game has any type of Support or they just don't care?

                                January 22, 2014 at 9:58 pm #62103
                                Lover
                                Participant

                                  Hello Casio, welcome to the forum.
                                  I know its not easy, but be patient and wait one or two days. Sometimes it takes some time. If you dont have an answer until friday, post here again.

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